Frequently Asked Questions

 

Is it safe to order with Gabko™ online?

Protecting your personal and order information is a priority at Gabko. We want you to be able to order from Gabko with total confidence. Our ECommerce system uses a secure transaction environment. We use the latest Secure Sockets Technology (SSL) available to ensure your information is safe and secure at all times. SSL is an industry standard which is used by all the major eCommerce sites on the Internet. It works by encrypting the details which you enter on our website, preventing the information being intercepted by an unauthorised party. We do not store any payment details in our database.

 

Are my details secure?

Yes. At Gabko™ we take your privacy seriously. For more information please see the Gabko Privacy Policy. We store any information you give us securely and we use high-level SSL encryption technology which is the most advanced security software currently available for online transactions.

 

Do prices include GST?

Yes all prices on the Gabko™ website include GST.

 

Can I change my order after it has been placed?

Once you have confirmed order, the processing of your order commences and you cannot make any online changes to the order. Our system and warehouse are designed to fill and despatch orders as quickly as possible.

 

Why can't I add items to my Shopping Cart?

If you are having trouble adding items to your shopping cart, your web browser probably has "cookies" disabled. What's a cookie? Sounds delicious, we know. It's not a baked good, it's a small file stored on your computer that keeps track of what you're doing on our website, i.e. what items you have bought before and what you have in your shopping bag. Modify your cookie settings in your web browser to enable online orders.

 

What is the delivery time for my purchase?

Gabko™ will endeavour to get your purchased goods to you as quickly as possible and deliver within 48 Hours to the Sydney metropolitan area.  

  

Does Gabko™ ship internationally?

Please contact us and we will provide you with a cost for delivery.